Privacy Policy

Privacy Policy of RO Services Delhi

At RO Service Delhi, we respect your privacy. When you trust us to fix your water purifier, you’re also trusting us with your personal information. Here is a simple breakdown of how we handle your data in Delhi, Noida, and Gurgaon.

1. What Information We Collect

To provide a smooth service, we collect basic details such as:

• Your Name: So we know who to ask for.
• Phone Number: To coordinate the technician's arrival and send service updates.
• Address: So our team knows exactly where to go in Delhi, Noida, or Gurgaon.
• RO Brand/Model: To ensure we bring the right spare parts.

2. How We Use Your Information

We use your data strictly for service-related purposes:

• To book your repair or installation appointment.
• To send you reminders when your filters are due for a change.
• To call you for feedback to ensure you are happy with our work.

3. Sharing Your Data

We do not sell or rent your personal information to third-party marketing companies. Your details are only shared with our internal service team and the specific technician assigned to your home. We keep your information private and local.

4. Data Security

We take reasonable steps to protect your phone number and address from unauthorized access. Only authorized staff members who need the information to perform a specific job (like billing or customer service) are granted access to your data.

5. Your Choice

If you no longer wish to receive service reminders or want us to delete your contact details from our records, simply let us know via call or WhatsApp. We will update our system immediately.

6. Policy Updates

Occasionally, we may update this policy to reflect changes in our services. We encourage you to check this page briefly whenever you book a service.